Privacy Policy

Last updated: November 13, 2024

At Lunarys, we place great importance on protecting your personal data. This privacy policy explains how we collect, use, share and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and Belgian legislation.

By using our website and services, you accept the practices described in this policy.

1. Data Controller

The controller of your personal data is:

Name: Lunarys

Address: Bastogne, Province du Luxembourg, Belgique

Email: contact@lunarys.be

2. Personal Data Collected

We collect different types of personal data depending on your interaction with our site:

Contact data

When you use our contact form, we collect:

  • First and last name
  • Email address
  • Company name (optional)
  • Desired project type
  • Message and details of your request

Technical data

When browsing our site, we automatically collect:

  • IP address
  • Browser type and version
  • Device type used
  • Pages visited and visit duration

3. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Consent: You give us your explicit consent by filling out our contact form
  • Contract execution: Processing is necessary to respond to your request and potentially establish a contractual relationship
  • Legitimate interest: We have a legitimate interest in improving our services and ensuring the security of our site

4. Use of Your Data

We use your personal data for the following purposes:

  • Respond to your contact requests and questions
  • Provide information about our services
  • Improve our website and services
  • Send you communications related to your request
  • Comply with our legal obligations

5. Sharing Your Data

We never sell your personal data. We may share your data with the following service providers:

  • Hosting: Vercel Inc. (United States) for hosting our website
  • Email service: Resend for sending and receiving emails
  • Anti-spam protection: Google reCAPTCHA to protect our form against spam

6. Data Retention

We retain your personal data only for as long as necessary for the purposes for which it was collected:

  • Contact data: Maximum 3 years after your last interaction with us
  • Technical data: Maximum 13 months

7. Your Rights

In accordance with GDPR, you have the following rights regarding your personal data:

  • Right of access: You can request a copy of your personal data
  • Right to rectification: You can request correction of inaccurate data
  • Right to erasure: You can request deletion of your data (right to be forgotten)
  • Right to restriction: You can request restriction of processing of your data
  • Right to portability: You can receive your data in a structured format
  • Right to object: You can object to the processing of your data
  • Withdrawal of consent: You can withdraw your consent at any time

To exercise these rights, contact us at: contact@lunarys.be

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal data:

  • SSL/TLS encryption for all communications
  • Restricted access to personal data
  • Monitoring and detection of security incidents
  • Regular updates of our systems

9. Cookies and Similar Technologies

Our site uses cookies and similar technologies:

Essential cookies

Necessary for site operation (language selection, security)

Cookie management

You can manage your cookie preferences through your browser settings

10. International Data Transfers

Some of our service providers are located outside the European Union (notably Vercel in the United States). We ensure that these transfers are made in accordance with GDPR and that appropriate safeguards are in place.

11. Changes to This Policy

We may update this privacy policy from time to time. The last update date is indicated at the top of this page. We encourage you to regularly consult this page to stay informed of our practices.

12. Complaints

If you believe that your data protection rights are not being respected, you have the right to file a complaint with the Belgian supervisory authority:

Belgian Data Protection Authority

Autorité de protection des données (APD)

Rue de la Presse, 35

1000 Bruxelles, Belgique

www.autoriteprotectiondonnees.be

13. Contact Us

For any questions regarding this privacy policy or the processing of your personal data, you can contact us:

Privacy Policy | Lunarys